Shipping

UPS Ground Service

Orders shipped via UPS Ground Service will normally leave our facility in 1-3 business days. During the holiday season (November-December), there may be a longer delay. Once the order is shipped, transit time is 1-5 business days, depending on the delivery address.

UPS Ground Expedited Service

Orders shipped via UPS Ground Expedited Service will leave our facility the same business day for orders placed before 2:00 pm CST. Orders placed on weekends or holidays will be not shipped until the next business day. Once the order is shipped, transit time is 1-5 business days, depending on the delivery address.

UPS 2nd Day Air

Orders shipped via UPS 2nd Day Air will leave our facility the same business day for orders placed before 2:00 pm CST. Orders placed on weekends or holidays will be not shipped until the next business day. Once the order is shipped, transit time is 2 business days.

US Postal Service

Orders shipped via the US Postal Service will normally leave our facility in 1-3 business days. During the holiday season (November-December), there may be a longer delay. Once the order is shipped, transit time is 1-5 business days, depending on the delivery address.

Canister Substitution

In the event the canister design you selected is unavailable, Topsy's reserves the right to substitute a similar canister design to avoid delaying delivery of your order.

Refund & Replacement Policy

Topsy's Popcorn offers a money-back guarantee if you are not completely satisfied with our product. To request a refund, please contact our Customer Service Department (800-722-1930) within 30 days of purchase. Arrangements will be made for the product to be returned to our facility. Once the product is returned, the refund will be processed. Refunds may only be made to the person who originally purchased the product.

If you receive an incorrect popcorn flavor(s), please contact us and we will be happy to replace your popcorn with the correct flavor(s).